A staffing or workforce management agency is, at its core, an operations business — matching workers to clients, tracking attendance, managing compliance, and billing accurately. Yet most agencies at 100–500 workers are running this on spreadsheets, WhatsApp, and manual timesheet submissions. Payroll errors are frequent because data flows through too many hands. Client billing is delayed because attendance data takes days to collect and verify. When a client calls for a headcount update, the answer is a WhatsApp message to a supervisor, not a live number. Every new client contract adds complexity without adding infrastructure.
Worker profiles, placement history, skills, and availability in one system — with scheduling tools that match workers to shifts based on location, skill, and availability.
GPS-verified mobile attendance, biometric integrations, or supervisor approval flows — replacing paper registers and WhatsApp photos.
Attendance data flows directly into payroll calculation. Deductions, allowances, overtime, and compliance contributions computed automatically and accurately.
Clients see their deployed workforce, attendance summaries, and invoices in real time — no more calls asking for headcount updates.
PF, ESIC, and statutory compliance tracked per worker and per client — with alerts for expiring contracts, documentation gaps, and filing deadlines.
Neha runs a staffing agency placing 520 blue-collar workers across 28 client sites in four cities. Attendance is collected by 12 field supervisors who photograph daily registers and send them to a WhatsApp group every evening. The back-office team types those photos into an Excel sheet. Payroll runs on the 28th using that sheet, and every month there are 15–20 discrepancies — a worker marked present who was absent, overtime not captured, a joined-mid-month employee miscalculated. Clients call every week asking how many workers are on site. The answer requires texting a supervisor. Billing goes out 10–14 days after month-end because the ops team is still reconciling attendance when they should be raising invoices.
We built a workforce management platform tailored to PrimeForce's multi-site, multi-client operation. Workers mark attendance via a mobile app with GPS verification. Supervisors approve or flag exceptions digitally. Attendance data flows in real time into the platform — no photos, no WhatsApp, no typing. Payroll calculation runs automatically on the 28th using verified attendance. Exceptions — mismatches, pending approvals, missing records — surface in a dashboard, not buried in a spreadsheet. Clients log into a portal to see live headcount, weekly attendance summaries, and invoices. Billing generates automatically from attendance data.